Home Questions and answers

Everything you wanted to ask

Rain and outdoor venues, guest numbers, payment, moving the date — everything people ask before the first call. Can't find yours? Message us and we'll figure it out together.

About the format

A party where the music doesn't come from speakers but goes straight into each guest's wireless headphones. Three independent channels play in the headphones at once, so everyone picks their own — and outside it stays quiet.

No. Three channels play at once, and everyone switches right on their headphones whenever they like — no single compromise playlist for the whole room.

For the first few minutes guests look around — people in headphones look unusual until you put a pair on yourself. But the moment you switch to a channel you like and spot someone nearby glowing the same colour, it pulls you in. We're so sure of it that if nobody is dancing in the first half hour, we take part of the fee off the bill. That's our guarantee, not just words.

Guests dance, sing and laugh, so it isn't soundless. But the total noise from even a hundred people in headphones is a small fraction of what ordinary speakers make. And when someone wants to talk, they simply slide the headphones down to their neck and speak at a normal voice. You can read more about quiet hours and neighbour complaints in our blog article (in Ukrainian).

Not necessarily. We prepare three playlists in advance for the format and mood of the night, so a live DJ is only needed if you specifically want their mix on the spot.

Weddings, birthdays and graduations just as much as company parties and team-building events. Agencies and organisers also book SILENT for client events — the format works equally well for a private celebration and for business. Ideas for teams are in our article (in Ukrainian): Ideas for a corporate party: entertainment without contests or a stage.

All formats

The main difference is that the sound doesn't come from speakers in the room but goes straight into each guest's headphones. That means quiet outside, three independent channels at once instead of one shared playlist, and personal volume for every guest.

Yes. Every guest has their own volume, so it's easy to keep children's hearing away from too much sound. For events with small children we suggest capping the volume lower from the outset — we take care of that before it starts.

Formats for kids

Logistics & setup

Our equipment is limited, so popular dates get taken well in advance. The earlier you send a request, the better the chance your date is still free — especially in high season.

Check a date

About 30 minutes to set up and test the signal before the start. We arrive early so everything is ready for the first guest.

Space to dance and a power socket nearby if it's indoors. Everything else — headphones, transmitters, setup, on-site support and removal — we bring and take away ourselves.

The SILENT team sets up and configures everything — we connect the audio system, check the signal and hand out the headphones. A representative stays for the whole event for technical support, and at the end packs up and checks the equipment.

Yes, but the equipment depends on power and doesn't like moisture. Without a socket nearby, or in the rain, you need a backup plan — a tent, a canopy or an indoor space nearby. We discuss this in advance as soon as we know the location.

Yes. We're based in Kyiv but travel across Ukraine. Add the location to your request and we'll work out the format and logistics for it.

Send a request

The base is 4 hours, with a minimum of 40 headphones. You can add extra hours when booking — get an estimate in the calculator on the home page.

Work out the cost

No, the SILENT team does that. A single pick-up and return point at the entrance keeps it simple, and at the end we check ourselves that everything is back.

Pricing & booking

From 12,000 UAH for the minimum set — 40 headphones for 4 hours. Beyond that, the price depends on the number of headphones, the duration and the options — work out your own version in the calculator on the home page.

Work out the cost

The price includes delivery of the equipment to the venue, setup and configuration, connecting the audio system, handing out headphones to guests, technical support from a SILENT representative throughout the event, and packing up and removing the equipment at the end. It's a single full-service package — the equipment remains SILENT's property and is not rented out to you.

No, it's a guide. The final price depends on the date, location, duration and format — and is not a public offer. We'll give you the exact amount as soon as we know the details of your event.

The main way is a bank transfer to SILENT's account using the IBAN details. If other options are possible for your booking, we'll tell you straight away.

Check a date

Send a request on the website with the date, the number of guests and the format. Once the details are agreed, the date is booked as soon as the 50% prepayment arrives; the remaining 50% is paid before the event.

Check a date

The number of headphones, the length of the event, the date and location, plus options — travel across Ukraine, a short reel, smoke and lights. 12,000 UAH is the starting point for the minimum set, not a fixed price for every format.

Everything beyond the minimum — extra headphones, extra hours, travel across Ukraine, a reel, smoke and lights — is added to the base price. The calculator on the home page recalculates the total for your parameters instantly, so you see an accurate estimate before you even send a request.

Work out the cost

A request on the site is a request to check the date: the form takes a minute, and you don't have to call. We reply the same day and give you a price for your date, length and guest count. Once the details are agreed, the date is booked as soon as the 50% prepayment arrives, and you pay the other 50% before the event. On the day we arrive ahead of time, set up and configure everything ourselves, show how to switch channels, and collect the equipment ourselves after the evening.

Check a date

Equipment

Three — RED, GREEN, BLUE. Each channel plays its own music at the same time as the others, and the headphones glow in the colour of the chosen channel, so you can see from the side who is listening to what.

Hear the channels

10+ hours without recharging — enough for any night with room to spare. The set arrives fully charged, along with spare headphones just in case.

Yes, the transmitters and equipment need a socket nearby. If the event is outdoors or somewhere without electricity, we discuss a backup option in advance as soon as we know the location.

It happens at real parties. The set includes spare headphones as replacements, and if equipment isn't returned, gets lost or is damaged, the client pays the agreed value of that item. The terms for this are set out in the contract for the specific booking.

At least 40 headphones, one for each participant. Put the approximate number of guests in your request and we'll advise on the best way to handle it.

Send a request

No. Everyone sets their own volume, so when you want to talk, just slip the headphones down around your neck and talk normally while the music keeps playing quietly in them.

Music and copyright

No. We can prepare the music for your event in full: choose the tracks, build themed playlists and distribute the music across the SILENT channels to match the format and atmosphere of the party.

If you have your own music preferences or a ready playlist, we can work with that too.

Yes. SILENT technically supports playing ordinary music content, from popular hits to themed selections.

The music programme can be built around the format of your event, its audience and your wishes.

It depends on the format of the event.

SILENT is responsible for the technical side: the equipment, the transmission and the playback of audio through the headphone system.

Rights for the public use of music content, where such rights are required for a specific event, are handled by the organiser, the client or the venue, depending on the format of the event.

For private events we can fully prepare the music programme and playlists for your party, so you don't have to choose every track yourself.

Copyright and related rights depend on the specific format of the event, so the status of a “private party” does not automatically exempt it from every requirement on the use of music.

If such requirements apply to your event, they are handled by the organiser, the client or the venue.

Formats for celebrations

For public and commercial events, music rights must be settled in line with the law and the format of the event.

SILENT can prepare the music concept and playlists and provide their technical playback, but does not transfer or guarantee copyright or related rights in individual musical works or recordings unless this is separately agreed in the contract.

Where needed, the relevant rights and permissions are provided by the organiser, the client or the venue.

Business formats

Yes. We can create a music concept for your event specifically: from welcome music and background sound to the dance part and the afterparty.

We can prepare separate playlists for the different SILENT channels, taking into account the event format, the audience, the atmosphere and your musical wishes.

Important: preparing and technically playing a SILENT music selection does not automatically grant the right to publicly use every musical work. If such rights are required for a specific event, they are provided by the responsible party under the terms of the event.

Payment, cancellation & liability

50% of the cost is a prepayment that secures the date; the remaining 50% is paid before the event. The date counts as confirmed as soon as the first part of the payment arrives.

Check a date

It depends on how many days before the event you cancel: 14+ days out, we refund the full prepayment; 7–13 days out, half of it; less than 7 days out, the prepayment is not refunded. Write to us about what has changed — where possible, we look for a solution together.

Yes, free of charge — if you let us know at least 21 days before the event and the new date is free in the calendar. One reschedule is included in the booking; any further ones are agreed separately.

Not always. SILENT may ask for a security deposit for a specific booking — whether it's needed and how much is agreed in advance and set out in the booking confirmation.

Our representative hands out and collects the headphones personally, so on-site control is ours. But the client is responsible for any loss of or damage to the equipment caused by a guest — regardless of which guest caused it.

The client pays the full agreed value of the item — not just the repair. This kind of equipment is hard to replace quickly in Ukraine, so the same compensation, agreed in the contract, applies to both damaged and lost items.

Force majeure & safety

Tell our representative right away — they're on site for the whole event for exactly this reason. We take all reasonable steps to fix the fault or swap the equipment on the spot.

The client is responsible for the lawful use of any audio or video content played at the event. We are responsible for the technical playback of the sound, not for the rights to the material itself.

This covers air raid alerts, power cuts and other circumstances we unfortunately know all too well. Our format is a real advantage here: it is very mobile. The headphones and the transmitter are easy to move, so if there is a shelter nearby — a bomb shelter or an underground car park — the evening can carry on there: the move takes just a few minutes, and guests keep dancing in safety. If it can't carry on, we first look for a new date; if rescheduling isn't possible, we agree on terms that take into account what has already been done.

Yes. If rain, snow or other conditions make the event unsafe for the equipment or for people, we agree a new date on the same basis as any other reschedule.

The client is responsible for the overall organisation and safety of the event and the venue. We are responsible for our equipment working properly and safely, and we have the right to stop using it if there is a real threat to people or equipment.

No. The contract and the booking confirmation can be agreed electronically — by email, messenger or any other convenient way, with no need to meet in person.

Didn't find your answer?

Ask us directly — hello.silent.ua@gmail.com or message us on Telegram. And if you're ready, just check the date of your event and send a request.

✓ We reply the same day
✓ Equipment is limited, so dates get taken well in advance
✓ A request commits you to nothing — it's an availability check
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